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A solution in the Royal Mail dispute is looking increasingly unlikely, even though each side claim that the future of the organisation depends upon it. In matters like this there is rarely a clear right and wrong, what is important is to reach an agreement that leaves all sides more satisfied than not. (more…)

The recession may be the underlying cause of job losses but often it is poor management which turns the threat of redundancy into reality. This was brought home to me yesterday when dealing with one of our suppliers who seem hell bent on forcing themselves out of business and their staff into unemployment. (more…)