Response to Redundancy

Response to Redundancy is a government funded initiative to help people who have lost their jobs to find new work. It is aimed both at individuals and at the organisations who are forced to make them redundant. It sounds like a good idea. Yet it seems that many providers of the service are having difficulty finding participants to take advantage of it.

Like many welfare initiatives, the organisations who deliver Response to Redundancy programmes are paid according to the number of people whom they succesfully help to find jobs. So, the more people they can work with, the more they earn. Conversely, if they do not sign enough people onto the programme they do not cover their overheads.

So what is going wrong?

It seems that the main problem is that people do not know about the service. The providers – those who deliver the service- are reluctant to advertise the programme too widely. Their contracts cover a limited geographical area and it is very hard to advertise cost-effectively within a small locality. Government funded schemes like this do not, quite rightly, enable providers to make big profits. So there is an understandable reluctance on the part of providers to spend money on advertising. Instead they look to government to publicise the service.

But government does not seem to be publicising it. Even the direct.gov website, which is the information arm of government does not contain any references to it.

There are two other problems.  The government has taken steps to ensure that companies who make mass redundancies (over 20 people) report the matter to the Department of Business Innovation and Skills using form HR1.  Form HR1 then makes a tortuous intergovernmental jounrey leading to the Job Centre Plus Rapid Response Unit and eventually to local Response to Redundancy providers, who are poised to provide the service in the redundant person’s locality.  Regrettably, the number of HR1 forms that survive this journey is a trickle, rather than a flood, in other words, this vital information intended to help providers to engage with target users is being lost ‘in the system’.
 
Perhaps most alarming of all the problems, is that Personal Advisors inside Job Centres, who are used mainly to dealing with the long term unemployed, have very little if any familiarity either with Response to Redundancy or to the Executive and Professional Support Programme and they are simply silent on them when giving advice to the job seekers who might be entitled to these free programmes.  So job seekers are not told about Response to Redundancy even when they do turn up to JSP to collect their entitlements, which many of them do not.

It’s a mess. The recession may have hit suddenly and caught us all off guard. But there seems little point in the public purse being used to fund programmes which suitable candidates cannot access because they do not know about it.

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Posted by: Harry Freedman

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